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The order amount will be captured from your account as soon as your order has been placed. If you wish to cancel your order, please contact us and we will issue a refund back to your account. Easy returns – if something doesn’t fit, just return it to us for an exchange or refund.
The following payment methods are accepted:
- Credit Card
- You can pay by Visa, Mastercard, American Express and Maestro. Visa and Mastercard are verified by a secure code. Payment is debited from your card once you place the order.
- You can pay via Paypal. This means that no banking information regarding the Customer transits via the excess-only.com website. Payment is therefore secure by the partners in charge of managing financial transaction.
The order will then be recorded and validated on acceptance of the payment by the banking service.
The currency that you shop in is determined by the choice of the currency on our site. Default currency is EUR. Any refunds will be processed in the currency you have chosen, and returned to the original payment method/account.
For details on your 14 days right of return, please see the Returns & Exchanges section of the website.
This section details your statutory rights of cancellation.
You have the right to cancel your purchase and receive a full refund provided you notify us in writing as set out below that you are exercising this right of cancellation no later than fourteen working days (i.e. excluding weekends and bank holidays) beginning with the day after you received your goods.
To exercise this right of cancellation:
Contact us by email at firstname.lastname@example.org